Logistikas Oy – Logistics services

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Privacy policy

1.7. Transfers of Personal Data

Logistikas will not transfer any personal data outside the Logistikas Corporation or its partners, affiliates, subsidiaries and subcontractors.

Logistikas may provide aggregate statistics about its customers, sales, traffic patterns, and other related Site information to reputable third parties, but these statistics will include no personal data.

2. Logistikas’s Customer Relationship Management Databases

Like many other companies, Logistikas uses customer relationship management (“CRM”) databases to manage and track our sales and marketing activities. Logistikas’ CRM databases include personal data of our customers’, potential customers’ and other companies’ representatives with whom Logistikas has a business relationship or wants to develop one. Logistikas’s CRM databases may also include personal data of Logistikas’s customers’ customers or end-users who contact Logistikas relating to elevators, escalators or other equipment under Logistikas maintenance as well as personal data related to external stakeholders Logistikas is interested to contact and provide with general information of Logistikas and its business (e.g. media representatives, economic influencers).

This section provides more information about Logistikas’s personal data processing relating to CRM.

2.1. Collected Personal Data

Following information is collected and processed in connection with CRM:

  • Name

  • Title

  • e-mail

  • mobile phone number

  • fixed phone

  • fax number

  • Address

  • Language

  • Possible other information relevant for the business relationship

Such personal information is later in this Section 2 of the privacy statement referred to as “personal data” and the individuals, whose personal data is processed, are referred to as “data subjects”.

2.2. The Purposes and Legal Grounds of the Processing

The purpose why Logistikas processes personal data is to facilitate Logistikas’ business, support sales activities, manage deliveries, maintenance services and invoicing, contacting customers for contract management and marketing purposes and otherwise maintaining the customer relationship. Logistikas may also use personal data to handle incidents and claims as well as provide assistance as requested by customer.

Logistikas may contact the data subjects for conducting customer loyalty surveys. In order to improve its services Logistikas would like to receive the survey responses with the customer contact person’s name. The processing of your name and any other personal data in connection with customer loyalty surveys is based on your consent. All answers and data collected in connection with such surveys will be classified as confidential within Logistikas and adequate security measures are employed when handling and transferring the data.

Processing of the personal data is necessary for the performance of sales contracts to which the customer company is a party. Further, processing of personal data is necessary for the legitimate interests pursued by Logistikas relating to its regular business purposes. When required by applicable laws, Logistikas will request data subject’s consent for personal data processing.

2.3. Source(s) of Personal Data and Retention Period

The personal data has been received from the customers or obtained in connection with their use of Logistikas’s products and services. Personal data may also originate from Logistikas’ representatives based on their business interactions with the data subjects. In certain cases Logistikas may collect personal data from public registers and other reliable external sources.

The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous.

2.4. Transfers of Personal Data

In general, Logistikas uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by Logistikas’ subsidiaries, subcontractors and other service providers, to the extent needed in connection with the above said purposes. Logistikas ensures that such third parties are always bound by contracts, which sufficiently address data protection and confidentiality requirements.

3. Logistikas’s Supplier and Subcontractor Data

Logistikas Corporation and its employees, partners, subsidiaries and affiliates (together “Logistikas”) use solutions and database technology to manage the contact data of Logistikas’ suppliers’ and subcontractors’ representatives. This privacy statement provides more information about Logistikas’s personal data processing relating to such sourcing and purchasing activities (“Supplier Databases”).

3.1. Collected Personal Data

Following information is collected and processed in connection with Supplier Databases:

  • Name

  • Title

  • e-mail

  • phone number

  • Address

  • Invoicing Information

  • Possible other information relevant for the business relationship

  • Subcontractors’ employees’ name, date of birth, contact information, employment information, qualifications and certifications, other personal information as required by Logistikas’s customers to ensure proper access control and safety for construction sites

Such personal information is later in this section 3 privacy statement referred to as “personal data” and the individuals, whose personal data is processed, are referred to as “data subjects”.

3.2. The Purposes and Legal Ground of the Processing

The purpose why Logistikas processes personal data is to facilitate Logistikas’ sourcing, purchasing, invoice handling and contract management activities. Logistikas may also use the information to resolve claims or manage incidents and perform supplier due diligence.

Logistikas may use the contact information for more general communications and management of the supply relationship, such as sending relevant information of Logistikas’ operations and upcoming events.

Further, in order for Logistikas to fulfill its obligations relating to quality and safety of its operations, Logistikas needs to be able to reliably identify any external persons working for Logistikas. To enable the identification of external workforce, Logistikas needs to store certain personal information about the external workforce in our Supplier Databases. The information of external workforce stored in Logistikas’ Supplier Databases will only be used for identification and management of the external workforce as needed in connection with their work performed for Logistikas.

Logistikas processes personal data because it is necessary for the performance of a sourcing contract and/or because it is necessary for the purposes of the legitimate interests pursued by Logistikas relating to its regular business activities. Logistikas may also be obliged by applicable local laws to collect certain information about the supplier and its employees and representatives. Such obligations may relate e.g. to safety requirements, taxation, insurances and contractor’s other statutory obligations and liability when work is contracted out. When required by applicable laws, Logistikas will request data subject’s consent for personal data processing.

3.3. Source(s) of Personal Data and Retention Period

The personal data has been obtained from the suppliers or obtained in connection with their business relationship with Logistikas. Information about external workforce is generally obtained from the subcontractor companies who are the employers of such individuals. In certain cases Logistikas may collect personal data from public registers and other reliable external sources.

The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous.

3.4. Transfers of Personal Data

In general, Logistikas uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by Logistikas’ subsidiaries, subcontractors and other service providers, to the extent needed in connection with the above said purposes. Logistikas ensures that such third parties are always bound by contracts, which sufficiently address data protection and confidentiality requirements.

4. Data Subjects’ Rights

Data subjects may at any time contact Logistikas and request access to their personal data. Logistikas will at the data subjects’ request rectify or erase any incomplete, inaccurate or outdated personal data. If the personal data processing is based on consent, data subject is entitled to withdraw the consent at any time. If the personal data processing is based on Logistikas’ legitimate interest, data subject may object such processing based on a specific individual circumstance. Data subject must identify such circumstance in the request relating to objection.

Under certain circumstances data subjects may also object to the processing of their personal data as well request data portability. In the event the data subjects have concerns or remarks regarding Logistikas’ processing activities, they also have the right to lodge a complaint with the relevant supervisory authority.

Logistikas may refuse a request or obtain a reasonable fee for fulfilling a request if the request is manifestly unfounded or excessive or Logistikas has another legitimate ground for refusing the request. Such legitimate grounds could e.g. prevent Logistikas from deleting personal data that needs to be retained due to local legal requirements or to maintain an audit trail until the end of local claim period. Logistikas may also need to retain the data to be able to fulfil contractual obligations.

Please also note, that if Logistikas blocks or deletes your personal data as requested, Logistikas may not be able to perform the services you would like to use or have previously ordered or requested or provide you the content you would like to download or receive.

5. Updates to the Privacy Statement

Logistikas seeks to develop the Site, its business as well as its data protection related processes and tools continuously and reserves the right to amend this Privacy Statement. Logistikas hopes that you review this Privacy Statement from time to time for any amendments. To the extent required by applicable privacy laws, Logistikas may contact you also through other interfaces or by using the collected contact information to provide information about updates that have material effects to you as a data subject.